FAQ
Booking and Ticket Purchases
Payment can be made by credit card or cash.
A booking reservation is mandatory for this tour.
It is possible to purchase the entrance ticket on site but only during the hours designated for the tours.
For all online purchases, the customer will receive a voucher via email to be shown at the entrance to the Lateran Palace.
Yes, the entry ticket can be booked online at https://www.omniavaticanrome.org/en/pages/the-lateran-palace . For groups and events please email info@palazzolateranense.com
Tickets can be purchased online at https://www.omniavaticanrome.org/en/pages/the-lateran-palace
Characteristics of the Visit
The following groups may benefit from reduced priced entrance tickets:
-Children aged 6-18
-Students, under 25 years of age, with a valid Student Card or other documentary proof of registration at an educational establishment.
-Priests, men and women Religious, Seminarians and Novices (with appropriate documentation)
-University Institutions (students under 25 years of age) regardless of place of origin, upon presentation of a formal letter headed request signed by the Dean or Rector of the University or the Head of the Faculty, indicating the number of students, teachers and chaperones are entitled to a reduced priced entrance ticket. The reduced ticket is granted to the students and to one teacher or companion for every ten students; teachers or chaperones in excess of this quota, pay the full ticket price. There are no free admissions.
-Pilgrimages, regardless of the place of origin, upon presentation of formal letter headed request from the parish or diocese to which they belong can benefit from a reduced priced entrance ticket. There is only one free ticket for the priest accompanying the pilgrimage upon presentation of the celebret.
-Employees of all offices, departments and bodies of the Holy See or of the Vatican City state in possession of the card issued by the SCV. The benefit extends to a maximum of one companion.
The ticket includes the entrance to the Lateran Palace and any supplements selected at booking
The admission ticket does NOT include cloakroom services
A supplementary fee must be paid for visits to other exhibitions hosted at the Lateran Palace that do not form part of the guided tour.
Fruition
It possible to take pictures without flash
Yes, it is available on site but advance booking is required at info@palazzolateranense.com
The visit is suitable for persons with disabilities. Please request information by writing to the following email address info@palazzolateranense.com
Once the ticket purchase has been completed, it will no longer be possible to ask for refund.
Access is guaranteed with priority at the time chosen at booking.
For additions and supplements, please contact the staff at admission to the Lateran Palace or write to the following email address info@palazzolateranense.com
Each ticket is valid for only one admission.
Tariffs and Reductions
All refund requests can be made by sending an email stating the motive for the refund to the following address: info@palazzolateranense.com
Before purchasing the tour, the customer can contact the email address info@palazzolateranense.com
For opening days and hours please check this page https://www.palazzolateranense.com/en/opening-hours/
For visiting times and days, please check the calendar at https://www.omniavaticanrome.org/en/pages/the-lateran-palace
Entry ticket rates and conditions are available at https://www.omniavaticanrome.org/en/pages/the-lateran-palace